📋 Events Page – Drawbridge User Guide
The Events page in Drawbridge provides real-time visibility into all system activity, including access attempts, system alerts, door activity, and hardware communications. It is a primary diagnostic and monitoring tool used to understand what is happening across your partition in real time.
🔍 Accessing the Events Page
- From the top menu, click Monitor/Command.
- Select Events from the dropdown.
🖥️ Events Page Overview
The Events page displays a live, continuously updating table of system events. By default, the table is sorted by the Date/Time column, showing the most recent event at the top.
Columns Displayed
- Description – A short explanation of the event.
- Name – Name of the affected device or element.
- Date/Time – When the event occurred.
- Location – Where the event took place, if defined.
- Card Number – Credential number associated with the event, if applicable.
🧭 Sorting & Searching
Sorting
Click any column header (except Date/Time) to change the sort order.
Searching
Use the Search Box above the table to locate specific records. Modes include:
- Contains (default): Matches if the keyword appears anywhere.
- Begins With: Matches entries that start with the keyword.
- Ends With: Matches entries that end with the keyword.
Clear filters by clicking the “X” next to the active filter.
📂 Event Details View
Clicking on an event row opens the Event Details Page, which includes:
- Status Summary – Current state of the device or object.
- Command Options – Available manual actions.
- Navigation Links – Shortcut to hardware details.
- Filter Options – View similar events.
🧰 Common Uses
- Verify user access attempts.
- Monitor hardware and system health.
- Track alarm activity.
- Generate audit trails for compliance.
💡 Pro Tips
- Use filters or search to isolate issues in high-volume systems.
- Pair Events with Visual Verification for real-time video correlation.
- Click a Card Number to jump to cardholder details.
🛠 Troubleshooting
- Confirm hardware is online under the Devices tab.
- Verify correct Partition is active.
- Check controller or panel connectivity.
📊 Related Features
- Visual Verification – Live visual scroll of events.
- Alarm Definitions – Configure which events trigger alarms.
- Reports – Generate event-based audit and access reports.