AMT - Drawbridge User Guide
Introduction

Welcome to the Drawbridge User Manual

This guide is designed to help users effectively navigate and operate the Drawbridge access control platform. Whether you're a system administrator, security personnel, or an end user, this manual provides step-by-step instructions, explanations of features, and guidance for troubleshooting common issues.

About AMT

Automated Management Technologies (AMT) is a leader in physical access control and security management solutions. Founded on delivering reliable, scalable, and intuitive systems, AMT has served a wide array of industries with powerful technologies that simplify access and monitoring.

For more information, visit our main website: https://amt-us.com

What is Drawbridge?

Drawbridge (formerly known as WebBrix) is AMT’s modern, browser-based IoT access control platform. It is designed to manage users, credentials, schedules, doors, readers, alarms, and integrated hardware across facilities of any size. The interface is intuitive and mobile-friendly, making secure access management accessible from anywhere.

[Insert Screenshot of Drawbridge Dashboard]

Contacting AMT Support

If you need assistance or technical support, AMT offers multiple ways to get help:

AMT Dealer Network (Support Portal):
https://support.amt-us.com/osticket

Support Hours:
Monday to Friday, 8:00 AM – 5:00 PM CST

Email: support@amt-us.com
Phone: 866-520-0101

We recommend registering for an account on the AMT Dealer Network to access knowledge base articles, submit tickets, and track existing requests.